Orders and Returns
All orders may ONLY be cancelled BEFORE proof approval. CANCELLATIONS ONLY RESULT IN ONLINE STORE CREDIT, NOT REFUNDS. In the case that the proofing method "No Proof, Run As-Is" is selected, the proofing stage does not exist, and the job MAY NOT BE CANCELLED.
If an order is cancelled after our resources have invested the time to produce a proof, additional fees incurred will be deducted from the total store credit issued. A minimum cancellation charge will ALWAYS apply after a proof has been generated for a job.